AI agents are starting to go off script, with new research finding that half of organisations have had to handle agent behaviour that was not authorised or approved, and a quarter have seen data exfiltration incidents linked to these tools, according to ITPro. If you are trialling AI agents, you need clear guardrails, logging, and a plan for what happens when an agent does something you did not ask it to do.
Psychologists and behavioural scientists are being pulled into AI safety work, with experts telling ITPro that methods from clinical psychology can help test how chatbots respond to prompts, but that treating AI like a human patient has hard limits. If your business is betting on AI for customer or staff interactions, this is a reminder to treat outputs as a technical risk to manage, not as something you can fix with soft skills alone.
US authorities have raided laptop farms that used fake remote worker identities to funnel around $3 million to North Korea, with the Famous Chollima operation hitting organisations in health care, communications, cyber support, retail, and manufacturing, according to ITPro. If you hire remote contractors, you should tighten identity checks, device controls, and geo signals, not just trust a CV and a video call.
Bank of America has been fined £1.2bn after a probe into failings in its anti money laundering controls, including weaknesses in how it monitored and reported suspicious activity, reports Computer Weekly. Even if you are not in finance, this scale of penalty is a warning that regulators expect joined up data, alerting, and audit trails around financial and customer monitoring systems.
Meeting rooms and hybrid work
Logitech told ITPro that complex meeting room setups and poor configuration can directly affect business outcomes, as it launched its Rally Bar 2 to simplify video systems. If staff are back in the office but avoid certain rooms, it might be time to audit your AV kit, cut the number of dongles and remotes, and standardise on a setup people can walk into and just use.
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