Technology That Works for You
Not the Other Way Round
Managed IT support, Microsoft 365, cyber security, bespoke helpdesk software and secure file sharing — everything your organisation needs from a single, UK-based team.
Everything Your Organisation Needs
From day-to-day IT support to advanced cyber security — we’ve got you covered with services built for schools and businesses.
Managed IT Support
Proactive device management for Windows, Mac and iOS across cloud, on-premises and hybrid environments.
Microsoft 365
Full M365 setup, migration, licensing and ongoing support — from Business Basic to Premium.
Cyber Security
In-depth audits, risk assessment, staff training and an actionable improvement roadmap.
Helpdesk Platform
Multi-tenant, white-label helpdesk software built for MSPs, schools and service teams.
Asset Management
Track, assign and audit every device in your organisation — web app and native iOS app included.
SecureSend
End-to-end encrypted file sharing with password protection, expiry and audit trails.
Full IT Management for Schools & Businesses
Whether you’re a school with hundreds of devices or a growing business, we keep your technology running — proactively monitoring, patching and protecting every device in your fleet.
- Windows & Mac management
- iPhone & iPad support
- Cloud & on-premises
- Co-managed or fully managed
- Remote monitoring & alerting
- Same-day response
- Education specialists
- No lock-in contracts
The Complete Cloud Productivity Suite
Get every team member set up with professional email, Teams, SharePoint, OneDrive and the full Office suite — with ICT Hero handling the deployment, migration and licensing.
- Business Basic, Standard & Premium
- Email, Teams & SharePoint
- 1TB OneDrive per user
- Intune device management
- Advanced Threat Protection
- Compliance & DLP tools
- Migration from Google or on-prem
- Ongoing admin support
Is Your Organisation a Sitting Duck?
Most businesses don’t discover their vulnerabilities until after an attack. Our structured audit assesses your entire security posture and delivers a clear, prioritised improvement plan.
- Network & perimeter review
- Phishing risk assessment
- Password & MFA audit
- Patch & update compliance
- Data handling review
- Staff security awareness
- Written risk report
- Remediation roadmap
Purpose-Built Helpdesk for MSPs & Schools
Our cloud-hosted, white-label helpdesk platform lets you manage tickets, SLAs, customers and agents — all under your own brand. Already powering support operations across the UK.
See the PlatformMulti-Tenant
Separate queues and portals for every customer or school site.
White Label
Your logo, your colours, your domain — fully branded.
SLA Tracking
Configurable response and resolution targets with breach alerts.
Email Integration
Tickets created automatically from inbound email, replied via thread.
SSO Ready
Integrates with ICT Hero IdP for single sign-on across all apps.
Analytics
Team performance reports, ticket trends and customer satisfaction scores.
Share Files Without the Risk
SecureSend gives your team a safe way to send sensitive documents — encrypted, password-protected and with automatic expiry. No email attachments. No unsecured file sharing.
Try SecureSend FreeTrusted by Schools & Businesses Across the UK
A Partner, Not Just a Supplier
We work alongside your team — understanding your goals, your budget, and your frustrations — and build technology solutions that actually fit. No jargon. No overselling. Just honest advice and reliable support.
Let’s Talk About Your IT Needs
Tell us a bit about your organisation and what you’re looking for. We’ll get back to you — no hard sell, just helpful advice.